Refund policy

Last updated: January 26, 2026

Thank you for shopping with Ann’s Weigh.

Due to the digital and personalized nature of our products, all sales are final.

No Returns or Refunds

All products sold by Ann’s Weigh are digital products, including personalized diet sheets, downloadable materials, and digital bundles.

We do not offer returns, refunds, or exchanges once a purchase has been completed and the product has been delivered or accessed.

This policy applies to:

Change of mind
Accidental purchases
Failure to read product descriptions
Personal preference or dissatisfaction
Failure to achieve expected results

Digital Delivery

Upon successful payment, digital products are delivered electronically via download, email, or account access. Once delivery has occurred, the product is considered used and non-refundable.

Exceptions

Refunds will not be issued for:

Incomplete or inaccurate intake forms
Delays caused by missing or incorrect customer information
Failure to follow instructions or recommendations
Technical issues outside of our control

In the rare event of a duplicate charge or technical error on our end, we will review the issue and, if applicable, correct the error.

Chargebacks

We encourage customers to contact us directly with any questions or concerns before initiating a chargeback. Unauthorized chargebacks may be disputed with supporting documentation, including this Return & Refund Policy and proof of digital delivery.