Privacy policy

Last updated: January 26, 2026

Ann’s Weigh (“we,” “us,” or “our”) operates this store and website, including all related information, content, features, tools, products, and services (the “Services”), to provide you, the customer, with a curated shopping experience. Ann’s Weigh is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term “personal information,” we refer to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that has been de-identified or collected anonymously.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

Contact details including your name, billing address, shipping address (if applicable), phone number, and email address
Financial information including payment card details and transaction information (processed securely by third-party payment providers)
Transaction information including the items you view, purchase, download, or otherwise interact with, and your past transactions
Communications including information you provide when contacting us, submitting intake forms, questionnaires, or customer support inquiries
Device information including your IP address, browser type, device identifiers, and network information
Usage information including how and when you interact with or navigate the Services

Personal Information Sources

We may collect personal information from the following sources:

Directly from you, including when you make a purchase, complete a questionnaire or intake form, communicate with us, or otherwise provide information
Automatically through the Services, including through cookies and similar tracking technologies
From service providers, including technology, payment, analytics, and email platforms that collect or process information on our behalf
From partners or other third parties, as permitted by law

How We Use Your Personal Information

Depending on how you interact with us, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Services

We use your personal information to provide the Services, including to process payments, fulfill purchases, deliver digital products, downloadable materials, and email-based content, send purchase confirmations, remember your preferences, and communicate with you regarding your order. This may also include using your information to improve and personalize your experience with the Services.

Marketing and Advertising

We may use your personal information to send promotional, educational, or marketing communications by email, text message, or other permitted methods. You may opt out of marketing communications at any time.

Security and Fraud Prevention

We use personal information to detect, investigate, and help prevent fraud, abuse, security incidents, or other harmful activity and to protect the integrity of the Services.

Communicating with You

We use personal information to provide customer support, respond to inquiries, and maintain our business relationship with you.

Legal Reasons

We may use personal information to comply with applicable laws, respond to lawful requests, enforce our policies, or protect our rights, users, and Services.

Health & Nutrition Disclaimer

Ann’s Weigh provides educational diet information, personalized diet sheets, and general wellness guidance only. We do not provide medical advice, diagnosis, or treatment. Any health-related or dietary information you submit is used solely to personalize your purchased materials. You should always consult a qualified healthcare professional before making dietary or lifestyle changes.

How We Disclose Personal Information

We may disclose your personal information in limited circumstances, including:

With Shopify and trusted service providers who perform services on our behalf (such as payment processing, email delivery, analytics, and website hosting)
With business and marketing partners to provide advertising or promotional services, where permitted by law
When you direct or consent to the disclosure of information
In connection with a business transaction, legal obligation, or to protect our rights and the rights of others

We do not sell your personal information.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information in order to provide and improve the Services. Information submitted through the Services may be shared with Shopify and its partners, including in countries outside your place of residence.

To learn more about how Shopify uses your personal information and your rights, please visit the Shopify Consumer Privacy Policy or the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may include links to third-party websites or platforms. We are not responsible for the privacy practices, content, or security of third-party sites. We encourage you to review their privacy policies before providing personal information.

Children’s Data

The Services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that personal information from a child has been collected, we will take steps to delete it.

Security and Retention of Your Information

We take reasonable measures to protect your personal information; however, no method of transmission over the internet is completely secure. We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations.

Your Rights and Choices

Depending on where you live, you may have rights to access, correct, delete, or limit the use of your personal information, as well as opt out of certain marketing or advertising practices. You may exercise these rights by contacting us using the information below.

International Transfers

Your personal information may be transferred, stored, and processed outside your country of residence. Where required, we rely on recognized legal mechanisms to protect such transfers.